Support
Resource Hero Support
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If you have a question and can’t find what you’re looking for here, or if you prefer to discuss with a member of our team, send us an email at [email protected].
Get started with the basics
We take pride in how quickly our powerful Resource Hero app can be installed and configured in Salesforce. Here’s how we’ll spend that time together.
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Explore our services
Quick Start Call
Our Quick Start Call gets you set up and running with Resource Hero in an hour. We take pride in how quickly our app is installed and configured.
Office Hour Session
Our Office Hours co-creation session brings incredible speed, efficiency, and productivity to what we can accomplish together.
Browse all support topics
LEgacy InterfaceS
Projects
Advanced Customization
- Create a matrix on fields other than Forecast and Actual
- Resource Hero permission sets
- Resource Hero security settings
- Creating a custom report type
- Validation rules
- Assignment Exclusion field
- Change org-wide Resource Hero configuration settings
- Lightning Component and related Apex controller access
- Set up Resource Hero on a custom or standard object
Holidays and Time off
frequently asked questions
- How long is my Resource Hero trial?
- How do I assign Resource Hero licenses to my users?
- How do I grant access to the Resource Hero support team?
- Are there any support costs and what are your SLAs?
- Who needs a Resource Hero license?
- Which Salesforce editions are supported?
- How can I update my account details?
- How will I receive Resource Hero upgrades?
