We’ll help you get set up and get going with Resource Hero.
We’re here if you need additional help beyond the basics.
Great question! Resource Hero, can be added to any and multiple Salesforce objects concurrently: custom, standard, or managed packaged. Beyond that, you can add custom formula, charts, triggers and workflows to make it even more custom to your business.
Of course we can. We offer a Quick Start to help you with the basics of installing and configuring Resource Hero in your environment. Beyond that, we can also help you with advanced customization which includes workflows, triggers, reports, dashboards, and ongoing consultation. Contact us to learn more.
Not at all, only users that will work with the Resource Hero interface, need access to Resource Hero data, or run Resource Hero reports will need a Resource Hero license. You can purchase just the number of licenses that you need and then assign them to the appropriate users.
Glad you asked. No, resources are not the same thing as users. In Resource Hero, a resource can be a person, a piece of equipment, a partner company, a generic type of resource, etc. For example, you might have 5 Resource Hero users that are using our app to forecast the time of 100 resources.
Absolutely! We want to make sure it works for you before we charge you a dime. You can sign up now and access the 14-day trial. If you need longer, please contact us. During the installation from the AppExchange, you can specify how many users you would like to license for your trial.
If you are trialing in production and you entered your credit card or ACH details when you installed from the AppExchange, then your credit card or ACH will be charged. We’ll send you an email before that happens.
Absolutely. We offer discounts for qualified non-profits. Contact us for details.
No, extensions to Resource Hero that are available from the Salesforce AppExchange may have additional fees associated to them. See the pricing section of the specific AppExchange listing for details or contact us for more information.