Frequently asked questions

How do I update my account details (credit card / ACH, number of licenses, etc)?

  • Navigate to the My Installs and Subscriptions page on the Salesforce AppExchange (log in, if needed)
  • Click on the arrow next to Resource Hero and select Manage Subscription

  • At the bottom of the screen, click on the Edit button

  • Address and license information can be updated from here.  To update payment information, under the Payment Details section, click the Edit Payment button

  • Enter updated payment information, then click the Review Changes button

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