The Basics

Install Resource Hero in your sandbox or production

This post will walk you through the process of installing Resource Hero if you are a new Salesforce customer or an existing one.  In either case, start by navigating to the Resource Hero AppExchange listing.

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After clicking the Get It Now button you will be presented with the following options.

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If you are an existing Salesforce customer, click on the Log in to the Appexchange button then follow the onscreen prompts to log into your existing Salesforce environment.  If you are not an existing customer, click on the I don’t have a login button in order to sign up for a new trial.

If you are not an existing customer

If you continue as a guest, you will be presented with a form asking for your name and other details.  After reviewing the terms and conditions, click the Sign me up! button.

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After a short period of time, you should receive an email from Salesforce with your new login information to a fully functioning salesforce environment with a pre-configured version of Resource Hero which is already setup and ready for you to begin your test drive.

 

If you are an existing customer

You will be asked to log in and then provide your payment information.  Note: the following screens may look slightly different depending on your edition and specific licensing agreement with Salesforce.  Follow the prompts until you are presented with the installation screen.

Installation

Once you are presented with the installation screen, you are required to select which of your users should be granted access to Resource Hero fields, object and screens.

Most customers should select the middle option, Install for All Users, which will ensure that all users have the proper permissions should they be assigned a license in the next step.

Contact us for more details if you have more complex security requirements or questions.

Once you make your selection, click the Install button.

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Once the installation is complete, click the Done button to return to your Salesforce org.  You may see a message stating that the installation is taking a long time to complete.  In these cases, you will receive an email once the installations finishes.

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Next steps:

Resource Hero installation is now complete.  In the next step, you’ll configure Resource Hero on the Opportunity object.

Have more questions?

Contact Us