Support
Release Notes
Every Resource Hero release, newest first. Each entry lists what changed and, when it matters, what to do after upgrading: permissions to assign, picklist values to add, post-install steps to run. To check which version you are on, open Installed Packages in Setup and look for Resource Hero, or contact support and we will look it up for you.
Holiday hours can follow each resource’s capacity
September 3, 2026
Part-time resources stop getting a full 8-hour holiday and stop showing false overtime on the Matrix. Off by default; before enabling, make sure affected resources have RH Capacity records covering their holiday dates.
Matrix editability now respects Resource Forecast permissions
August 11, 2026
Users who could edit the Matrix through sharing alone, or who have Edit on Resource Assignment but not Resource Forecast, will see a read-only grid after upgrading. The Standard User permission set is unaffected.
Lock the Matrix View By, collapse single assignments, custom Find Resource row labels
June 18, 2026
Useful if users keep switching the Matrix off the view you configured, or if the Find Resource results need a combined label like Name and Team.
Workday Spread options for Auto Forecast Mode
May 21, 2026
Spreads weekly or monthly hours across workdays only. Upgrading orgs may need to add the two new picklist values by hand.
Redesigned Find Resource and new date navigation
April 28, 2026
Find the best-fit resource faster: availability and criteria matches at a glance, day/week/month views, and an Anchor Date that opens the Matrix or Find Resource on a project’s start date instead of today.
Enhanced Time Tracking: timers, tap tracking, and customizable totals
February 9, 2026
For teams that want time captured as it happens rather than reconstructed at the end of the week. Timers survive navigation and logout; tap tracking logs time in one click.
Enhanced Holiday Schedules
January 20, 2026
Different holiday calendars for different groups (full-time vs. part-time, by region), assigned with effective date ranges. Note: clearing the legacy Holiday Schedule field now removes all of that resource’s legacy holiday forecasts, past ones included.
Faster RH Capacity bulk operations, SLDS 2.0 styling
December 3, 2025
Experience Cloud support
September 22, 2025
Give partners or contractors access to Resource Hero through a branded community site instead of a full Salesforce login.
Enhanced Capacity
August 27, 2025
See who is overloaded and who has room across the whole company without building it yourself. Post-install steps are required after upgrading.
RH Matrix interface refinements
July 5, 2025
A simpler button bar, per-user utilization colors and fixed-column count, and fixes for Ctrl-Z zeroing summary rows.
Matrix Lightning Web Component
February 5, 2025
Configure matrices in Lightning App Builder instead of building a Visualforce page per variation, and get the long-requested summary row. Requires Lightning Web Security; Internet Explorer is no longer supported.
ICU locale compliance, dashboard exclusions, time tracking error handling
January 8, 2025
Salesforce is enforcing ICU locale formats; this patch moves every component to API v62.0. Update any custom Apex, triggers, or Visualforce that extend Resource Hero to match.
RH Projects, Snapshots, and enhanced reporting
September 2, 2024
Forecast to projects, capture point-in-time Snapshots to see how a plan drifted, and report on utilization natively. Group and Essentials editions are no longer supported as of v12; post-install steps are required.
Fixes for utility bar time tracking, lookup icons, Matrix notes, and currency conversion
April 18, 2024
Worth upgrading if Matrix notes were not saving or currency-based matrices showed wrong values when related records used different ISO codes.
Find Resource in Flow Builder
March 6, 2024
Put the Find Resource component inside your own screen flow instead of only reaching it from Manage Assignments.
Lightning component security update
November 13, 2023
Security hardening across several components. Recommended for all customers.
More display options for Enhanced Time Tracking
October 1, 2023
Control how many fields show on the primary line and tuck the rest behind a Show More toggle.
Hours and notes save in a single transaction
August 22, 2023
Validation rules can now require a note with every actual, because both fields arrive together from the Matrix and Legacy Time Tracking.
Manage Assignments field sets and security improvements
August 2, 2023
Control displayed and required fields with a field set, and drop the parent lookup from the layout. Also announces retirement of the Copy component, the Manage Resources button, and the legacy Manage Assignments page.
Find Resource performance and result limits
April 10, 2023
Two new settings cap how many skilled resources are returned and how many show an availability chart, which keeps large orgs responsive.
Enhanced Time Tracking interface
October 20, 2022
For organizations that need to separate billable from non-billable time or categorize hours, plus multiple entries per assignment per day, which also simplifies loading time from external systems.
Fixes for Find Resource fields, unlicensed access, and Matrix coloring
June 17, 2022
Includes a security fix: unlicensed users could previously reach Resource Hero interfaces.
Find Resource, Skills, and Skill Assignments
March 15, 2022
Staff an assignment by searching on resource fields and skills directly from Manage Assignments. Replaces the legacy RHA Skills app; see the post-install migration steps.
My Timesheet Matrix, rolling time ranges, and assignment exclusions
June 11, 2021
A personal timesheet each user can put on their Home tab, plus an exclusion field so any interface can show only the assignments you choose, e.g. opportunities above 75% probability.
Manage Assignments Lightning component, summary emails, and multi-currency
August 10, 2020
Manage assignments without leaving the opportunity page, remind resources of their last 7 days of time by email, and enter values in each country’s currency.