A cross between services, training, and co-creation
During our Resource Hero Office Hour Sessions everything that we do, we’ll do together. You’ll have direct access to book a live one-on-one 1-hour video conference session with our Salesforce professionals at your convenience. Each session allows you to talk through your needs, see our solution engineering process, learn about Salesforce capabilities, and watch us implement it in real-time. You’ll see every click as we explain what we’re doing and it’ll be recorded so you can refer back to it later.
A few things we can help you with
There are so many things we can do on the Salesforce platform, during our Resource Hero Office Hour Sessions we like to break it down into bite-sized chunks. Here are a few common ways we’ve helped customers get the most out of their Salesforce investment. And keep in mind, you don’t need to be a Resource Hero customer to take advantage of this service.
What a typical Office Hours session looks like
Teaching and co-creation are at the heart of our sessions. Here’s our simple and straight-forward approach to working agile with you.
You’ll book an appointment
Using our online scheduling tool, find a time that’s convienient for you.
You’ll explain what you’re looking to do
Walk us through your use case and the challenge you’re facing.
We’ll ask some questions
We make sure that we fully understand what you’re trying to do and how it fits into the bigger picture.
We’ll explore the options
Salesforce always has a few ways to approach a solution. We’ll discuss these options, weigh the pros and cons, and decide the best way forward.
We’ll build out the solution
You’ll watch us build it, hear us explain as we work and test the solution, and have plenty of opportunity to ask questions along the way.