Setting up the list of available skills

From the App Launcher, select the Skills tab.

Click the new button and enter the name of your new skill.

Click the Save button.

Repeat this process until all skills have been entered.

Note:  Skills can also be imported using the Salesforce data import wizard.  From the Skills tab, click Import, then follow the prompts for importing your data.

Next Steps:

• Assigning skills to resources